Trust IS the Product: A Leadership Study on the Cost of Software Shortcuts
Agile has always promised adaptability, customer value, and continuous improvement, but its history is riddled with executive-driven silver bullets. From the overuse of the Spotify model to the rigid application of SAFe, we’ve seen organizations latch onto the “next big thing,” hoping to fix deep systemic issues with superficial solutions. It didn’t help that agile purveyors wrote books like Scrum: The Art of Doing Twice the Work in Half the Time, which could lead to unrealistic expectations.
I remember hearing about a great new tool called ChatGPT a couple of years ago. I was fascinated by its responses to a multitude of queries, but I also encountered its limitations and hallucinations. One experiment I conducted was to see how it would respond to the following prompt, “Briefly describe how to successfully implement an agile transformation.” I would say the response was quite reasonable, though a bit derivative, but overall I was pleased with it. If you are interested, you can...
Empathy, Trust, & Agile: What Valentine’s Day Teaches Us About Collaboration Editor’s Note:Reader Beware: If you thrive in a workplace where chaos reigns, backstabbing is a team sport, and showing kindness is considered a sign of weakness, this article may cause severe discomfort. To save precious minutes that could be spent sharpening your metaphorical daggers, feel free to skip ahead to something more suited to your, uh, unique leadership style. For everyone else—let’s talk about how Agile...
Happy New Year! Every year I, and many others, try to set up resolutions which we tend to fail at after a very short period of time. As an agile coach, I find myself needing to practice what I preach (AKA eating my own dog food), especially when it comes to working iteratively and empirically along with embracing change. As workers, we need to consider who our customers are and how we can better serve them, focused on delivering the most value. Even on the home front there is room for...